ethernet is connected but no internet

ethernet is connected but no internet

Ethernet Is Connected But No Internet

In today’s digital age, having a stable and reliable internet connection has become a necessity. However, there are instances when despite having an Ethernet connection, we may experience the frustrating problem of no internet access. In this article, we will delve into the possible reasons and solutions for this issue.

I. Checking Physical Connections:
1. Ensure the Ethernet cable is securely connected:
– Make sure both ends of the cable are properly plugged into the Ethernet port on your computer and the router or modem.
– Inspect the cable for any damages or loose connections which may be affecting the signal transmission.

2. Power cycle the devices:
– Turn off both your computer and the router.
– Unplug the power cords from the wall outlets.
– Wait for approximately 30 seconds before plugging in the cables back and powering on.

II. Troubleshooting Network Settings:
1. Check IP configuration:
– Open the Command Prompt (Windows) or Terminal (Mac) and type \”ipconfig\” (or \”ifconfig\” for Mac).
– Verify that your computer has obtained a valid IP address. If it shows an IP address starting with \”169.254.x.x,\” it indicates a connection failure.

2. Reset the TCP/IP stack:
– Open Command Prompt or Terminal as an administrator.
– Type the following command and press Enter: \”netsh int ip reset.\”
– Restart your computer and check if the internet connection is restored.

3. Disable and re-enable the network adapter:
– Right-click on the network icon in the system tray and select \”Open Network & Internet settings.\”
– Click on \”Change adapter options.\”
– Right-click on the Ethernet adapter and select \”Disable.\” Wait for a few seconds and then right-click again and select \”Enable.\”

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III. Firewall and Antivirus Considerations:
1. Temporarily disable firewall and antivirus programs:
– Firewalls and antivirus software can sometimes interfere with the network connection.
– Temporarily disable these programs and check if the internet is accessible.
– If the issue is resolved, consider configuring the programs to allow access to the internet.

2. Update firewall and antivirus software:
– Outdated firewall or antivirus software may cause compatibility issues with the network connection.
– Ensure that your firewall and antivirus programs are up to date with the latest patches and definitions.

IV. Contacting Internet Service Provider (ISP):
1. Check for any known outages:
– Visit your ISP’s website or contact their customer support to check for any reported internet outages in your area.
– If there is an outage, you may have to wait until the issue is resolved by the service provider.

2. Request assistance from the ISP:
– If the problem persists after following the previous steps, contact your ISP for further assistance.
– They may be able to diagnose and resolve any technical issues on their end.

Having an Ethernet connection but no internet access can be a frustrating experience. By checking physical connections, troubleshooting network settings, considering firewall and antivirus programs, and seeking assistance from your ISP, you can increase the chances of restoring your internet connection. Remember to follow the steps mentioned in this article systematically to identify and resolve the underlying cause of the issue.

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